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Even the pickiest pets find something here. Free delivery on orders of R1,000 or more (after discounts).
Start browsingOr save with a bundleEven the pickiest pets find something here. Free delivery on orders of R1,000 or more (after discounts).
Start browsingOr save with a bundleQuick answers from Life Made Easy
Hi there! I can help with the usual questions. Tap one below, or ask a real person any time.
We deliver across South Africa with Aramex (we don't ship internationally). Standard delivery is R100 and takes 8–12 business days, and it's free on orders of R1,000 or more after discounts. Times include packing and dispatch, and you'll get a tracking number by email when your order ships.
Read the shipping policyYou can return unused items in their original packaging within 30 days of delivery (for a change of mind you cover the return postage). You can also cancel within 7 days of receiving your order. If something arrives damaged or isn't right, tell us within 48 hours with photos and we'll cover the return. To start, email info.lifemadeeasysa@gmail.com with your order number.
Read the returns policyYes! Join the Cozy Club with your email and you'll get WELCOME10 for 10% off your first order (one use per customer). The sign-up is on our homepage and at the bottom of every page.
Nine Lives Care is optional VIP care you can add to an order: R30 for orders under R1,000, or R49 for orders of R1,000 or more. If a parcel is lost or damaged we send a replacement within 1 business day, you get 7 days to report damage, and manufacturing defects are looked after for 12 months from delivery. It's our own promise, not insurance.
See the full Nine Lives Care promiseEvery colour and size we have is on the product page. Choose it in the options above the Add to cart button and the photo and price update to match. If you can't find the one you're after, ask us below.
Browse all piecesWhen your order ships we email you an Aramex tracking number, so check your order emails first (and your spam folder, just in case). You can also see your orders in your account.
Go to my account & ordersOf course. Email us at info.lifemadeeasysa@gmail.com and a real person from our team will get back to you. Include your order number if it's about an order.
Open the contact pageinfo.lifemadeeasysa@gmail.com
VIP care for your order
Cats get nine lives. Your order gets a few extra. Add it once and it looks after everything in that order.
R30 for orders under R1,000, R49 for orders of R1,000 or more.
Not included: normal wear and tear (frayed sisal, faded fabric, much-loved toys), damage by your cat beyond normal use, misuse or skipping the care notes, and consumables such as filters, refills and cardboard scratch pads once used. One claim per item. Change-of-mind returns still follow our usual 30-day policy.
Nine Lives Care is our own customer-service promise, not insurance. Your rights under the Consumer Protection Act apply whether you add it or not.
Nine Lives Care VIP
Priority help if anything goes wrong, plus 12 months’ defect care.
R30 for orders under R1,000, R49 from R1,000.